KC Master Companies

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Customer Survey

1. Do you feel that your Field Consultant explained the full scope of work clearly?
Yes No
If No, why?
2. Did you receive a target date in a timely manner?
Yes No
3. Did scheduling inform you of any delays on your target date?
Yes No
4. Did you find the Check List that was mailed out prior to the crews arrival beneficial?
Yes No
5. Were you informed of the times that you would need to be available at the project?
Yes No
6. Was the foreman present and available to you during the course of the project?
Yes No
7. Did your foreman communicate with you on the procedures that would take place?
Yes No
8. The crew respected my property to the best they could regarding the scope of work.
Satisfied Dissatisfied Some what satisfied
9. The crew was pleasant and worked well together.
Yes No
10. My foreman did a complete walk thru with me.
Yes No
If No, why?
11. My overall rating of this crew would be. (1 being the lowest and 7 being the highest)
1 2 3 4 5 6 7
12. Would you be a reference?
Yes No
13. What would you tell someone about your overall experience with our company?

We take all customer feedback seriously and appreciate you taking the time to communicate with us.

- Customer Name
- Date

First Name

Areas Of Interest

Foundation Repair Commercial Residential

Mudjacking - Concrete Repair & Leveling Commercial Residential

Water Proofing Commercial Residential

Problem Solving And Home Repair Advice

Resistance Piers

Home Problem Spotter

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